Articles by Ryan
Every conversation with a customer is about something in your business-- a product, a potential purchase, a document, a special offer, or an invoice. The Zendesk App Framework has always been a great way to connect all of these “things” in your business to a conversation with a customer service agent-- more than 700 apps do this today for Zendesk Support and Chat. Now we’re excited to bring that same App Framework to Zendesk Sell, to provide this same context to sales conversations
We’re on stop 8 of our 14 city “Closing Time” tour, where we’ve been gathering local sales leaders for a face-to-face discussion about how the customer buying experience is rapidly evolving, and how the sales profession is changing to keep up.
Culture & Inspiration
A recap of this year’s Saastr conference, reflection on SaaS companies and their unique focus on growth, and a new program to help startups get off the ground and grow their business.