
Customer Spotlight
Customer Spotlight: Kontakt.io
See how Kontakt.io improved its customer experience and increased support request capacity by 18% with the Base and Zendesk integration.
Customer Spotlight
See how Kontakt.io improved its customer experience and increased support request capacity by 18% with the Base and Zendesk integration.
Sales Performance
Yesterday hundreds of sales and support leaders joined our live webinar: Strategies to Improve Customer Experience with Sales & Support Alignment. And now, you can watch the entire thing on demand!
Zendesk Sell News
Join us on Tuesday, November 7th at 1pm CST to hear from experts at Zendesk, YCharts and Base around how sales and support can work together to improve the customer experience and influence revenue drivers.
Zendesk Sell News
From October 23-25, the Base crew is picking up and heading out to the Big Apple for Zendesk’s annual customer experience conference, Relate Live NYC. Here's why you should join us!
Sales Software
Existing clients spend 31% more than new customers. Here’s how your sales and support teams can work together to foster customer growth.
Sales Software
Companies must place as much emphasis on retention as they do acquisition. Just as support can help seal the deal for sales, so can sales aid support in their customer retention efforts. Here's how.
Sales Software
It’s indisputable that two of the teams with the heaviest influence on customer experience are sales + support. So how can they work together to improve the customer experience and drive acquisition?
Zendesk Sell News
Announcing an updated Base App in Zendesk that allows support teams to view relevant sales data.
Sales Software
We’re taking a look at three key sales platform integrations that ensure sales reps are getting what they need without overloading them with unnecessary features and functionality.
Zendesk Sell News
Today we’re introducing the Base + Zendesk integration. This integration makes it possible to view Zendesk cases directly within Base, and it’s available to all Professional and Enterprise Base customers.
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