3 Things You Can Learn from Lost Deals

Sales Performance

3 Things You Can Learn from Lost Deals

We’ve all been there: your team goes through the painstaking process of qualifying a lead, researching a company, negotiating pricing and then POOF! The deal is gone.

Rachel Serpa

Rachel Serpa

June 21, 2016

Forecast 2016 Highlights: Part 2

Zendesk Sell News

Forecast 2016 Highlights: Part 2

Last week we took a look back at some of our favorite moments from the first three sessions of our annual Forecast sales event. Now, it’s time for part 2 of our Forecast 2016 recap!

Rachel Serpa

Rachel Serpa

June 17, 2016

The 7 Deadly Sins of Sales Leaders

Sales Management

The 7 Deadly Sins of Sales Leaders

Ask any sales leader and he or she will tell you: it’s a tough job! Here are 7 deadly mistakes that can have serious long-term effects on both your team and your business as a whole - and how you can avoid them.

Rachel Serpa

Rachel Serpa

June 14, 2016

Forecast 2016 Highlights: Part 1

Zendesk Sell News

Forecast 2016 Highlights: Part 1

It’s been over a week since our Forecast 2016 sales conference, and we still can’t stop thinking about all of the awesome people we met, speakers we heard and things we learned.

Rachel Serpa

Rachel Serpa

June 10, 2016

Why Willy Loman's Life Could Have Been Spared

Science of Sales

Why Willy Loman's Life Could Have Been Spared

While Death of a Salesman is often interpreted as an exposé around the pressures and difficulties of the American Dream, it can also tell us a lot about sales itself.

Rachel Serpa

Rachel Serpa

June 3, 2016

Tips to Develop a Data-Driven Sales Culture

Sales Management

Tips to Develop a Data-Driven Sales Culture

While there are many elements to successfully becoming a data-driven sales organization, one of the most important is making sure that your reps understand, experience and uphold the value of sales data.

Rachel Serpa

Rachel Serpa

May 27, 2016

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