Sales Performance

[Webinar Recording] How To Make Customers Love You With #SalesXSupport Teamwork

Yesterday hundreds of sales and support leaders joined our live webinar: Strategies to Improve Customer Experience with Sales & Support Alignment. And now, you can watch the entire thing on demand!

Zendesk Sell News

Announcing the Base and Zendesk Strategic Partnership

Yesterday at Base’s annual Forecast sales conference, Base CEO Uzi Shmilovici and Zendesk CEO Mikkel Svane took the stage to announce a strategic partnership!

Sales Software

Sales + Support: Coming Together to Enhance Customer Satisfaction

Although CSAT may be the #1 metric for customer service teams, there are definitely ways that sales can help support create better customer experiences.

Sales Software

Sales + Support: Collaborating to Increase Customer Growth

Existing clients spend 31% more than new customers. Here’s how your sales and support teams can work together to foster customer growth.

Sales Software

Reducing Time to Close with Sales and Finance Alignment

There are three major benefits to integrating your CRM or sales platform with your billing and invoicing system: error-proofing, streamlined interactions, and better outcomes.

Sales Software

Putting an End to Sibling Rivalry between Sales and Marketing

With so much to risk (and even more to gain), companies should take another look at their sales and marketing teams, making sure they’re working together – not competing against one another.

Sales Software

How To Achieve Frictionless Communication with Your CRM

When it comes to closing sales and pleasing customers, making sure that your communications are natural, contextual and frictionless is absolutely vital. Here's how it's done.

Sales Software

Creating a Sales-Focused Yet Connected CRM

Sales doesn’t happen in a vacuum, and a sales platform that isolates sales from the rest of the business is just as troublesome as a CRM that lumps everyone’s needs together.

Zendesk Sell News

Introducing the Base Snap Marketplace

We're making it easier to activate the full potential of Base with the launch of our new Snap Marketplace; a one-stop-shop for more than 35 Base integrations!

Sales Performance

5 Bad Habits Stunting Your Sales Growth

We’re calling out five bad habits that you may or may not realize are stunting your sales growth, and how you can replace them with practices proven to improve your performance.