Yesterday hundreds of sales and support leaders joined our live webinar: Strategies to Improve Customer Experience with Sales & Support Alignment. And now, you can watch the entire thing on demand!
Yesterday at Base’s annual Forecast sales conference, Base CEO Uzi Shmilovici and Zendesk CEO Mikkel Svane took the stage to announce a strategic partnership!
Although CSAT may be the #1 metric for customer service teams, there are definitely ways that sales can help support create better customer experiences.
There are three major benefits to integrating your CRM or sales platform with your billing and invoicing system: error-proofing, streamlined interactions, and better outcomes.
With so much to risk (and even more to gain), companies should take another look at their sales and marketing teams, making sure they’re working together – not competing against one another.
When it comes to closing sales and pleasing customers, making sure that your communications are natural, contextual and frictionless is absolutely vital. Here's how it's done.
Sales doesn’t happen in a vacuum, and a sales platform that isolates sales from the rest of the business is just as troublesome as a CRM that lumps everyone’s needs together.
We're making it easier to activate the full potential of Base with the launch of our new Snap Marketplace; a one-stop-shop for more than 35 Base integrations!
We’re calling out five bad habits that you may or may not realize are stunting your sales growth, and how you can replace them with practices proven to improve your performance.
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