What in the world are you talking about? Introducing Zendesk Sell Apps for Conversational Sales

Product News

What in the world are you talking about? Introducing Zendesk Sell Apps for Conversational Sales

Every conversation with a customer is about something in your business-- a product, a potential purchase, a document, a special offer, or an invoice. The Zendesk App Framework has always been a great way to connect all of these “things” in your business to a conversation with a customer service agent-- more than 700 apps do this today for Zendesk Support and Chat. Now we’re excited to bring that same App Framework to Zendesk Sell, to provide this same context to sales conversations

Ryan Nichols

Ryan Nichols

October 3, 2019

8 ways to effectively manage your CRM data

Sales Metrics & Data

8 ways to effectively manage your CRM data

With just a little forethought, your sales team and company can be smart data owners. Here's a list of 8 ways you can effectively manage your customer data.

Lauren Funk

Lauren Funk

October 1, 2019

What is a CRM model?

Sales Management

What is a CRM model?

Are you properly managing your customer relationships? A CRM model can help! Learn what a CRM model is, different model types, and how CRM software can support these models.

Josh Bean

Josh Bean

August 27, 2019

Create a CRM strategy in 8 steps

Sales Success

Create a CRM strategy in 8 steps

Access our comprehensive, 8-step CRM strategy, including examples and actionable tasks to help you get started with your own strategy.

Stephanie Lee

Stephanie Lee

August 22, 2019

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