Part 2: Why CRMs Should Be Designed for the End User

Sales Software

Part 2: Why CRMs Should Be Designed for the End User

There is a myriad of reasons to use a CRM that sales reps actually like. If you’re looking to invest in a new CRM, here are a few reasons why you need to find one that works best for your team.

Uzi Shmilovici

Uzi Shmilovici

March 2, 2017

Customer Spotlight: Expensify

Customer Spotlight

Customer Spotlight: Expensify

In light of Expensify's rapid growth, Jason Mills, Head of Sales at Expensify, was tasked with building the Expensify sales team from the ground-up—but that’s only where his work began.

Rachel Serpa

Rachel Serpa

July 6, 2016

3 Things You Can Learn from Lost Deals

Sales Performance

3 Things You Can Learn from Lost Deals

We’ve all been there: your team goes through the painstaking process of qualifying a lead, researching a company, negotiating pricing and then POOF! The deal is gone.

Rachel Serpa

Rachel Serpa

June 21, 2016

The 7 Deadly Sins of Sales Leaders

Sales Management

The 7 Deadly Sins of Sales Leaders

Ask any sales leader and he or she will tell you: it’s a tough job! Here are 7 deadly mistakes that can have serious long-term effects on both your team and your business as a whole - and how you can avoid them.

Rachel Serpa

Rachel Serpa

June 14, 2016

Forecast 2016 Highlights: Part 1

Zendesk Sell News

Forecast 2016 Highlights: Part 1

It’s been over a week since our Forecast 2016 sales conference, and we still can’t stop thinking about all of the awesome people we met, speakers we heard and things we learned.

Rachel Serpa

Rachel Serpa

June 10, 2016

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