From October 23-25, the Base crew is picking up and heading out to the Big Apple for Zendesk’s annual customer experience conference, Relate Live NYC. This event, unlike any other, is a day where over a thousand industry leaders and Zendesk experts join to find solutions to the greatest customer service challenges facing companies today.
Why we’re going and why you should join us
A couple of weeks ago at Forecast 2017, Base CEO Uzi Shmilovici and Zendesk CEO Mikkel Svane announced a strategic partnership that combines Base’s sales force automation platform with Zendesk’s customer service tools to deliver the first integrated, modern customer experience software stack. Together, Base and Zendesk have partnered to create an end-to-end solution that increases visibility and enables smooth transitions and collaboration across sales and support.
We are heading to Relate Live NYC to connect with businesses that are dedicated to understanding the impact of meaningful relationships and the next generation of sales and support collaboration. Sound exciting? Then be sure to stop by our booth on the ground floor to connect with us at the event!
Sessions we are looking forward to seeing
Key Trends for 2018
Maxwell Luthy, Director of Trends & Insights at TrendWatching
Customer expectations are changing faster than ever. Maxwell Luthy will share the key consumer trends to have on your radar in 2018 to help your business thrive.
The Future of Customer Experience
Adrian McDermott, President of Products at Zendesk
Zendesk’s President of Products, Adrian McDermott will explore what the future of customer experience has in store—omnichannel interactions, effortless self-service, artificial intelligence, proactive engagement, and more.
Designing Customer Experiences in the Age of Hyper-realtime
Christine Todorovich, Principal Director at frog
Christine will share insights on how to leverage a modern relationship with time to design better experiences for customers, including how to incorporate synchronous and asynchronous interactions with customers through messaging and chat to improve your customer support strategy.
Register today and save 25% off a Relate Live NYC pass
If you believe that customer experiences and relationships are critical to your company’s success, then be sure to join us at Relate Live NYC. Reserve your seat at Relate Live NYC today and save 25% when you register with promo code “BaseCRM25%.” See you in New York!