Sales Software

Sales Software

Searching for a new CRM? Want to hear about the latest mobile sales developments? Stay on top of the most recent sales technology trends and releases.

Stop Sacrificing CRM Usability for Your Sales Process!

Sales Software

Stop Sacrificing CRM Usability for Your Sales Process!

If configured thoughtfully, you do not need to sacrifice CRM usability to handle the complexity of your sales cycle. Here are three important things to consider during your configuration process.

Rose Serafini

Rose Serafini

November 20, 2017

You Get What You Pay for: The Dangers of a

Sales Software

You Get What You Pay for: The Dangers of a "Free" CRM

The best things in life are free - but not when it comes to technology. Here are just a few of the common restrictions that arise for free CRM users, what they will ultimately cost you and how to spot them upfront.

Rachel Serpa

Rachel Serpa

November 14, 2017

Why Your IT Team Hates Your CRM

Sales Software

Why Your IT Team Hates Your CRM

If you’ve found your CRM lacking and felt the cold shoulder from your IT team lately, it may be time to band together and start thinking of an alternate solution.

Rachel Serpa

Rachel Serpa

September 5, 2017

Sales + Support: Aligning to Improve Customer Retention

Sales Software

Sales + Support: Aligning to Improve Customer Retention

Companies must place as much emphasis on retention as they do acquisition. Just as support can help seal the deal for sales, so can sales aid support in their customer retention efforts. Here's how.

Rachel Serpa

Rachel Serpa

August 30, 2017

Sales + Support: Working Together to Drive Acquisition

Sales Software

Sales + Support: Working Together to Drive Acquisition

It’s indisputable that two of the teams with the heaviest influence on customer experience are sales + support. So how can they work together to improve the customer experience and drive acquisition?

Rachel Serpa

Rachel Serpa

August 14, 2017

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