Sales Software
Searching for a new CRM? Want to hear about the latest mobile sales developments? Stay on top of the most recent sales technology trends and releases.
Sales Software
What makes good sales data?
How do you determine whether or not the data you have is good? Here are the types and tenets of good sales data you need to make winning decisions.
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Stop Sacrificing CRM Usability for Your Sales Process!
If configured thoughtfully, you do not need to sacrifice CRM usability to handle the complexity of your sales cycle. Here are three important things to consider during your configuration process.
Sales Software
You Get What You Pay for: The Dangers of a "Free" CRM
The best things in life are free - but not when it comes to technology. Here are just a few of the common restrictions that arise for free CRM users, what they will ultimately cost you and how to spot them upfront.
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Sales + Support: Coming Together to Enhance Customer Satisfaction
Although CSAT may be the #1 metric for customer service teams, there are definitely ways that sales can help support create better customer experiences.
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Sales + Support: Collaborating to Increase Customer Growth
Existing clients spend 31% more than new customers. Here’s how your sales and support teams can work together to foster customer growth.
Sales Software
Why Your IT Team Hates Your CRM
If you’ve found your CRM lacking and felt the cold shoulder from your IT team lately, it may be time to band together and start thinking of an alternate solution.
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Sales + Support: Aligning to Improve Customer Retention
Companies must place as much emphasis on retention as they do acquisition. Just as support can help seal the deal for sales, so can sales aid support in their customer retention efforts. Here's how.
Sales Software
Sales + Support: Working Together to Drive Acquisition
It’s indisputable that two of the teams with the heaviest influence on customer experience are sales + support. So how can they work together to improve the customer experience and drive acquisition?
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Reducing Time to Close with Sales and Finance Alignment
There are three major benefits to integrating your CRM or sales platform with your billing and invoicing system: error-proofing, streamlined interactions, and better outcomes.
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Putting an End to Sibling Rivalry between Sales and Marketing
With so much to risk (and even more to gain), companies should take another look at their sales and marketing teams, making sure they’re working together – not competing against one another.