Product News

What in the world are you talking about? Introducing Zendesk Sell Apps for Conversational Sales

Product News

What in the world are you talking about? Introducing Zendesk Sell Apps for Conversational Sales

Every conversation with a customer is about something in your business-- a product, a potential purchase, a document, a special offer, or an invoice. The Zendesk App Framework has always been a great way to connect all of these “things” in your business to a conversation with a customer service agent-- more than 700 apps do this today for Zendesk Support and Chat. Now we’re excited to bring that same App Framework to Zendesk Sell, to provide this same context to sales conversations

Ryan Nichols

Ryan Nichols

October 3, 2019

Conversations with Sales Leaders at Closing Time Toronto

Product News

Conversations with Sales Leaders at Closing Time Toronto

We’re on stop 8 of our 14 city “Closing Time” tour, where we’ve been gathering local sales leaders for a face-to-face discussion about how the customer buying experience is rapidly evolving, and how the sales profession is changing to keep up.

Ryan Nichols

Ryan Nichols

September 23, 2019

Introducing the new performance dashboard

Product News

Introducing the new performance dashboard

The new performance dashboard introduces powerful visibility and a flexible layout to meet anyone’s sales tracking needs; available on all plans.

Caroline Chromik

Caroline Chromik

July 1, 2019

Introducing batch data management: a clear path to high-quality data

Product News

Introducing batch data management: a clear path to high-quality data

In today’s post, we’ll introduce batch data management for Zendesk Sell and touch on new updates that will put you in full control of your sales and customer data. The powerful new import capabilities that deserve your attention will give users a lot more control when it comes to making mass updates to your Leads, Contacts, and Deals that are already in Sell. A clear path to clean, healthy data!

Caroline Chromik

Caroline Chromik

March 21, 2019

Introducing Batch Enrichment: bring life to your lead data

Product News

Introducing Batch Enrichment: bring life to your lead data

Today, we introduce Batch Enrichment to Zendesk Sell. This enhancement to our Reach add-on gives sales teams the power of enriching up to 1,000 leads or contacts at once, right from within Sell. This post highlights these new enrichment capabilities and recaps the different ways Reach can elevate sales teams, particularly the early stages of their sales process.

Caroline Chromik

Caroline Chromik

March 7, 2019

Introducing Sell for Startups program

Product News

Introducing Sell for Startups program

Today Sell is joining the Zendesk for Startups program offering qualifying startups two free seats of Zendesk Sell enterprise edition. The program aims to help startups get up and running quickly without the overhead of purchasing software for their team. 

Josh Bean

Josh Bean

February 5, 2019

Introducing Mentions for Collaborative Selling

Product News

Introducing Mentions for Collaborative Selling

Providing an all-in-one solution to make the lives of salespeople more productive and manageable is what we’re after. Today we’re psyched to announce the release of our new feature @Mentions, making your team a whole lot more productive by streamlining collaboration efforts throughout the entire sale lifecycle.

Caroline Chromik

Caroline Chromik

October 10, 2018

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