Customer Spotlight: Blue Raven Solar

281534logoBlue Raven Solar specializes in providing affordable clean energy solutions to residential customers with no upfront costs and guaranteed savings on their power bills. In less than two years Blue Raven has grown to be one of the top ten solar companies in the United States.

Challenge

Expected to double in size in just a few short months with no sales platform in place, Blue Raven Solar needed a solution that would eliminate the ineffective spreadsheets and project management software it was currently using to manage its sales process. Blue Raven’s large field sales team required an intuitive mobile-first solution that made it easy for reps to enter and access information on the go. By consistently capturing sales data and unifying the sales process across teams and markets, Blue Raven executives hoped to gain a deeper, actionable understanding of how to improve performance.

Mountain valley during sunrise. Natural summer landscape

Solution

After evaluating a handful of CRM providers including Salesforce and SugarCRM, Blue Raven made the decision to go with Base. As the #1 rated mobile sales application for both iOS and Android, Base provides Blue Raven’s field reps with the ability to easily and immediately log door-to-door outcomes, even without Internet access. The ability to create customized sales pipelines, lead statuses and tasks allows Blue Raven to standardize its sales process across dispersed teams and markets for improved communication both internally and externally.

By capturing so much data in the field and throughout the sales process in a single platform, Base is able to report on key performance metrics such as rep capacity and conversion rates. With Base, Blue Raven executives can visualize how many doors their reps can knock on per day, which reps perform better in specific neighborhoods, what times of day have the greatest success rates and much more.

“Base came in and tackled a very tough customization and implementation and the results are stunning. And, even better, our sales and operations people in the field actually like using it! Base is our flashlight. I don’t know how we would have made it this far without the tools that Base built for us.”
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