Articles by Rachel
See how Kontakt.io improved its customer experience and increased support request capacity by 18% with the Base and Zendesk integration.
Yesterday hundreds of sales and support leaders joined our live webinar: Strategies to Improve Customer Experience with Sales & Support Alignment. And now, you can watch the entire thing on demand!
By the time new reps reach the output and success rate of seasoned sales vets, most companies have forgone more than a handful of wins. Here are a few tips to help you ramp sales reps faster.
50% of sales’ time is wasted on unproductive prospecting. Here are three ways you can effectively minimize the pain of prospecting by helping your sales team work smarter.
We recently sat down and had a few laughs with Ken Kupchik, founder of Sales Humor and author of The Sales Survival Handbook, about the most common types of sales managers, his favorite memes and more.
Zendesk Sell News
Join us on Tuesday, November 7th at 1pm CST to hear from experts at Zendesk, YCharts and Base around how sales and support can work together to improve the customer experience and influence revenue drivers.
After increasing monthly sales by 175% with Base, DigiMapps saw an influx in its number of invoices. Thanks to the Base and Paycove integration, DigiMapps now saves 2.5 hours/week by auto-generating invoices.
Zendesk Sell News
Last week we recapped the first five sessions of Forecast 2017 and shared some of our favorite quotes and takeaways. Who’s ready for part 2?
Here are three reasons why your prospects may be losing faith in your business, and what your team can do to avoid these trust issues in future customer relationships.
Sales thought leader and founder of Smart Selling Tools Nancy Nardin shares her opinions around CRM versus sales productivity tools, how to choose the right sales technology for your business and more.