May 8, 2014 by
Last month we launched Appointments for easy scheduling. Base users immediately started booking meetings with customers and syncing their calendar with Google. We’ve listened to the feedback from our early adopters and starting today you can now brand meeting invitations with your company’s logo.
All you need to do is upload your logo in the Calendar Settings and it will appear on your calendar invitations. You’ll have to be an admin to make this change. Below is an example of how your new branded invitations will look.
Log into your Base account now and upload your company logo. Don’t have a Base account? Get one today, free for 14 days.
May 7, 2014 by
Zapier + Base CRM Gives You Internet Superpowers
We understand that you use a variety of apps and software to run your business. Besides our built in integrations, which you can see on our tour page, our customers can integrate their Base CRM account with hundreds of other web apps to automate tasks through a service called Zapier.
For those of you unfamiliar, Zapier lets you easily connect the apps you use to get your work done. Here’s how it works. A “zap”, or connection between two apps, automates tasks between Base CRM and other popular apps you might use. In this post, we’re showcasing 10 popular zaps some of our customers use. For a complete list of all Zapier and Base CRM integrations, you can click here.
May 2, 2014 by
At Base, our mission is to make you and your team 10x more productive. To support that, we’re constantly adding new resources on Base adoption, CRM in general as well as sales management best practices. In this post, we’re highlighting our 5 favorite ebooks written specifically for sales managers.
They’re all available for download now right here. If you have a sales management topic we haven’t covered yet, but would like to see added to our library, please let us know in the comment section below.
April 29, 2014 by
Anyone who has spent time in a sales department has heard groaning over a company’s CRM. In fact, between 25 and 60% of CRM projects fail to meet expectations according to a variety of studies conducted over the past decade. Even with these large numbers of dissatisfied customers though, rarely does a CRM roll-out go so poorly it makes international news. Unfortunately for Avon Canada they earned headlines a’plenty after their bungled CRM initiative. The company is eating a $125 million dollar loss after herds of their salespeople left the company because they released an overly complicated CRM.
While Avon Canada stands alone in CRM infamy, it points to an important problem and a lesson we all need to learn: shoddy CRMs hurt sales and a bad CRM will cause you to lose good people too. Salespeople, like the ones who bailed on Avon Canada, hate their CRM for common and predictable reasons and in this post we’ll take a closer looks at those pain points and look at options for alleviating them.
April 28, 2014 by
Jim Benton is the COO at ClearSlide, a leading sales technology company that improves customer-facing interactions by providing real-time visibility and analytics for both salespeople and managers. Base CEO, Uzi Shmilovici met Jim at a 2013 Techweek event in Chicago. Since launching The Forecast Club earlier this year, we thought Jim would be the perfect guest for our first San Francisco event. The two share a passion for helping sales organizations be effective and productive.
During the fireside chat, part 1 of which we’re publishing here today, Shmilovici and Benton chat about a wide range of topics including how to use technology effectively in sales organizations, and how ClearSlide built their sales team from the ground up.
April 25, 2014 by
We should work smarter – not harder.
Many jobs leave us feeling overwhelmed and behind the curve – even when we get there early, leave late and eat lunch at our desks. Then, we check email from home. Wouldn’t it be great to find ways to boost your productivity without logging even longer hours?
Some tips you know for yourself. Is it good to sit outside for a bit to work? Do you crank it out when you crank up your favorite tunes? Need coffee? A donut? A brisk walk in the middle of the morning?
Productivity boosts are personal. There’s workplace culture and human resource policies to consider. A piña colada might bring out your best work, but your manager might not appreciate it so much.
Here are a few alternative ways I’ve found increase productivity for me – some for short bursts, and others for the long haul.
April 24, 2014 by
We asked 3 sales experts to answer 9 of the most puzzling questions in outside sales. Here’s what they said.
There’s a mystique about outside sales. It can seem like rockstar reps are able to close deals like magic, like they never make a misstep. Because of this, many business leaders have questions about outside sales and how to succeed in that field.
Wonder no more, because Base has asked three sales experts to help explain the facts behind how the best of the best maintain that excellence. Geoffrey James is an author and blogger specializing in sales who’s new book “Business Without The Bullsh*t” is available on preorder. Wendy Weiss is president of ColdCallingResults.com, as well as a sales trainer and coach. Elinor Stutz is also a sales trainer and author, and she is CEO of Smooth Sale. Here are their answers to some of the most puzzling, toughest outside sales questions.
April 23, 2014 by
We asked 8 sales experts how they measure sales productivity. Here’s what they said.
Measuring sales productivity has always been important for sales people, and now that businesses are more data-driven, it is crucial for every sales team to have good time and productivity tracking practices. Those who don’t are quickly being left in the dust.
Fortunately, it doesn’t have to be hard to implement productivity tracking practices that can show you where you’re wasting time, and where you should put more energy to get the most out of every minute you spend selling. We talked to some experienced salespeople about how they track their own productivity, and which metrics are the most important for gauging your success. These sales pros track everything from their gross profits to the number of thank you notes they write, and all of this data helps them constantly improve their performance.
We asked each of these accomplished pros how they measure their own success, and which metric they think every other top seller should be paying attention to. Here ’s what they said:
April 22, 2014 by
Salespeople can be fanatics about productivity and efficiency. For each salesperson, finding the tools, habits, and hacks that really maximize efficiency is tough, but worthwhile. Many experts have shared their sales productivity tips in detail on the web, and we have collected a few – 25 to be exact – of the most excellent blog posts, ebooks, white papers, and general resources on the subject. We write a lot about the the subject at Base and have even created an entire resources hub for sales productivity tips.
Time management best practices are important for every salesperson, but there are other areas where efficiency and productivity improvements can be made. Building good relationships with clients can lead to repeat business, which in turn can shorten your sales cycle and yield massive increases in productivity. Maximizing the capabilities of your CRM is another great way to amp up your productivity. These hacks and sales productivity tips are perfect for salespeople in any industry who want to permanently move the needle on their productivity. Leave us a comment if we’re missing a great resource!
April 21, 2014 by
It happens to everyone throughout his or her career. Opportunities that have been identified turn out to be dead ends. Or the number of leads to pursue simply is not enough to hit the sales quota for the year. Sales slumps are inevitable. How you act is up to you.
Here are 5 tools and tips that can help you get out of your sales slump and hit your numbers by the end of the year.